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Automation Requirements Assessment

On-site survey and project evaluation conducted by members of the Implementation Team, to determine the scope of the effort, estimate duration, necessary resources, and automation feasibility.

System Planning & Implementation

On-going planning discussions with the customer to determine appropriate system requirements. System install and automation solution rollout.

Customization & Process Integration

Core content mapped to the application, customisation developed as required by the customer. Methodology and processes integrated as part of the automated solution.


Project Manager Training
Resource / Functional Manager Training
Team Member Training
System Administrator Training


Reinforcing training in a real-world environment. One-on-one mentoring sessions, enabling proficiency as part of the automation solution.

Quality Audits

Automation audit to capture best practices, lessons learned and areas requiring additional customization, training and/or mentoring.

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